General. All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions: Return via prepaid METERED UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping. ALL PREPAID PACKAGING FOR RETURNS MUST BE METERED UPS or USPS MAIL. NO STAMPED PACKAGES WILL BE ACCEPTED.

Warranty on Products.  In some cases, the manufacturer of a product will provide a warranty.  If you have a question as to the warranty of a particular product email or write to the address below.    

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions.

Send exchanges, returns and requests for manufacturer warranty information to:

Daytona Harley-Davidson
c/o Webmaster
1637 N US Hwy 1
Ormond Beach, Florida 32174

Please call 1.866.642.3464 or 386.671.7100 and ask for the e-commerce department to request authorization for returns BEFORE sending anything back